First Use

  • Can I adjust the temperature?

    You can adjust the session temperature to your comfort level in the Umay app. When you receive your Rest it will be set to default settings but you can customize these in the Umay app. The Rest temperature range chosen is based on safe, tested, and therapeutic ranges currently being used in eye c...

  • Do I need to remove my contacts to use REST?

    We do not recommend using REST while wearing contact lenses.   As with contact lenses in general, the lens may shift in quality and/or comfort when heat is applied, much like the discomfort you may feel in contact from being in a warm environment (e.g., in the shower).   We recommend using REST w...

  • How can I make adjustments/personalize my REST?

    You can customize the temperature, vibration, thermal wave, and duration of the sessions from the Umay app.   From the home screen, choose the mode you would like to customize  Click “customize my thermal meditation” to reveal the list of settings you want to customize  Customize and try the di...

  • How do I use REST?

    1. Charge your REST.  REST may take up to 2 hours to fully charge, and will require a recharge after 5-10 days, depending on use. When the lights turn from flashing green to solid green your REST is fully charged. 2. Clean Thermal Surfaces. Use a 70% alcohol wipe to clean the thermal surfaces bef...

  • My eye is really itchy after using the Hot setting is this normal?

    Yes, this is normal. During your first few Rest sessions, you may have this sensation. The warm Rest session assists in releasing the oils within your eyes, if there's other inflammatory particle (i.e dust) within these oils that were once clogged you may experience a foreign body sensation (itch...

  • What are the benefits of the Umay app?

    The Umay app allows you to customize your REST experience along with the ability to track usage, set reminders, and update your device with the latest features.

  • Why are my eyes blurry after a session?

    Warming and cooling the eyelids has been shown to relieve digital eye strain symptoms by melting blocked oil in the glands of the eyelid and changes in blood flow. This can sometimes cause temporary blurry vision or mild redness, twitching, or tingling of the eyelids. This is an expected response...