"No Umay device found" - Why is my REST is not connecting to the Umay App?

Possible Solutions:

  • Make sure your REST is close to your phone and is powered ON. (Green LED)
  • Make sure your REST you're connecting is the same one that's registered on your account.

If that doesn't work:

1. Close the Umay app.

2. Go into your phone's Bluetooth settings.

3. Forget the REST device.

4. Re-open the Umay app.

 

If performing these steps does not fix the issue please reach out to the Umay team. 

Please let us know if you encounter further difficulties.

Jul 26, 2024

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