FAQs

  • Are there any extra steps when going through security at the airport with REST?

    No, you can follow the same steps as you do with any other technology. 
  • Can I connect more than one REST to my app?

    You can only connect one REST to your account at a time. 
  • Can I travel with REST?

    Yes, you can travel with REST. For safekeeping, keep the device in the included case when not in use and when it is moving.   There are no extra steps when going through security at the airport with REST, you can follow the same steps as you do with any other technology. 
  • Can I use my REST while it's charging?

    You will not be able to use REST while it's charging due to health and safety regulations.
  • Can Rest be connected to more than one account?

    Only one person can register REST to their account at a time. If you wish to lend your REST to a family member or friend, you will need to ‘unregister’ the REST from your account in order for another person to be able to register the REST under their own account.    Steps to Unregister REST: Go ...
  • How do I take care of my REST? Is it waterproof?

    It is important to be careful when operating REST, and avoid dropping the device on hard surfaces. REST is intended for dry use only and is not water-resistant. Store your REST in the included case when not in use, avoid dropping the device on hard surfaces, and keep Rest in a cool, dry space. RE...
  • How much EMFs are emitted from the device?

    REST doesn't have a wireless transmitter and so does not emit EMFs. It was also compliant across all rigorous manufacturing tests for its health and safety.   Typically, RF is only high enough to be of concern to humans if a device has a wireless transmitter.  The approvals for devices with wirel...
  • I lost my charger

    No worries! REST was designed to be able to function using any micro-USB cable.